Cookie Policy

What Are Cookies

Cookies are small text files that are stored on your device when you visit our website or use our service. They help us remember your preferences, understand how you use SentChat, and improve your experience.

Types of Cookies We Use

Essential Cookies

These cookies are required for SentChat to function properly. They enable you to log in, stay logged in, and use core features. You cannot disable these without affecting service functionality.

Functional Cookies

These cookies remember your preferences, such as language, theme (dark mode), and dashboard layout. They enhance your user experience.

Analytics Cookies

We use analytics cookies to understand how users interact with SentChat. This helps us identify which features are popular, improve user experience, and fix issues. We use privacy-respecting analytics that don't track individual users across the web.

Marketing Cookies

We may use marketing cookies to track the effectiveness of our advertising campaigns and understand how you found SentChat.

How to Control Cookies

Browser Settings

You can control cookies in your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Note that disabling cookies may affect SentChat's functionality.

Opt-Out Options

For analytics cookies, you can usually opt out through your browser or the analytics provider's opt-out tool. Essential cookies cannot be disabled.

Do Not Track

If your browser has a "Do Not Track" feature enabled, we respect that preference for non-essential cookies.

Third-Party Cookies

Some third-party services we use may set their own cookies:

• Payment processors for billing
• Analytics services to understand usage
• External integrations (Shopify, WooCommerce) if you connect them

These services have their own cookie policies. We recommend reviewing their policies.

Cookie Duration

Session cookies expire when you close your browser. Persistent cookies may last for months or years. You can manage cookie duration in your browser settings.

Privacy and Security

Cookies do not contain sensitive information like passwords or payment details. Essential cookies are encrypted and secure. Analytics cookies are anonymized.

Updates to This Policy

We may update this cookie policy from time to time. We'll notify you of material changes via email or on our website.

Contact Us

If you have questions about our use of cookies: